Privacy Policy

The Adelante Group respects an individual’s right to personal privacy. This website privacy notice explains how we deal with any personal information that we may collect through this website.

By accessing or using this website you acknowledge and agree to be bound by this privacy notice.

Throughout this notice, we refer to your “personal information” which means information which identifies you as an individual or from which your identity can be reasonably ascertained. Your email address and telephone number are examples of personal information.

From time to time we will post any changes to this website privacy notice on this website. We therefore encourage you to check this page from time to time.

In addition to the provisions of this website privacy notice, there may also be specific and additional privacy provisions that apply to certain sections of the website. Because those specific and additional provisions also relate to your privacy protection, we recommend that you review them wherever they appear. In the event of any inconsistency between the provisions of this website privacy notice and those other specific and additional provisions, the specific and additional provisions will prevail.

Information collected

The information about you which we may collect through the website includes the following:

• information collected when you register or update an online profile, which may include personal information such as your name and contact details;
• the content of electronic forms you submit via the website or requesting us to provide services or information, or take action;
• any messages or comments you submit to us via the website – for instance via an email;
• information collected when you participate in any online survey appearing on this website from time to time; and
• information you provide via email by way of application for any The Adelante Group function.

Feel free to browse some information-only areas of the website without providing any personal information, but you should note that the information set out in the web site is general in nature and we may not be able to provide the full range of services through the website if we are not provided with the information outlined above.

In common with many commercial websites, we may also collect aggregated information which tells us about visitors to the website but not the identity of those visitors. For example, we may collect information about the date, time and duration of visits and which pages of the website are most commonly accessed. This information is used by us to help to administer and improve the website.

No cookies

We do not use “cookies” – small text files which are placed on your hard drive by some websites to store information.

Use and disclosure of information

We may share personal information with our associated offices and organisations with whom we have co-promotional arrangements (and any third parties used in administering those arrangements).

We may also share personal information with other service providers including organisations that assist us by providing archival, auditing, consulting, mailhouse, delivery, technology and security services.

In addition to providing our services to you, we may use or disclose personal information that we collect about you:

• for the purposes for which it was collected;
• where you have consented to the use or disclosure;
• to maintain our relationship with you;
• for purposes related to The Adelante Group research, planning, service development, security and risk management;
• where a third party acquires or wishes to acquire, or makes inquiries in relation to acquiring, an interest in The Adelante Group; or
• to the extent that we are required or authorised by law to do so.

We may also use your personal information to keep you informed of our services, events and other matters. If you do not wish to be contacted for those purposes, please contact us by email at admin@theadelantegroup.com. We aim to provide you with information and invitations that we consider may be of interest or relevance to your business.

From time to time our website may offer chats, forums or message boards. Information posted in these venues becomes public knowledge.

Links

This website may, from time to time, contain links to the websites of other organisations which may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements and terms of use.

We also make no representation as to accuracy or completeness of the information contained in such third party websites.

Security

We use a number of mechanisms to protect the security and integrity of your personal information.

Unfortunately, no data transmission over the internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

Some sections of the website may protect your personal information by requiring you to use a password. For your own protection, we require you to keep this confidential and to change your password regularly.

Access to information

If you wish to request access to any other personal information which we hold about you as a result of our information collection practices outlined in this website privacy notice, please contact us by email to admin@theadelantegroup.com and provide as much detail as you can about the particular information you seek in order to help us retrieve it.

An access fee may be charged to cover our costs of providing the information to you.

Contact details

If you have any questions or feedback about privacy, or wish to make a complaint about the way in which we have handled your personal information, please contact The Adelante Group Privacy Officer by email to admin@theadelantegroup.com.